Reporting into the Senior Community Support Officer, the Business Support Officer will provide support to the various work areas of the Community Support Team. The post holder will carry out a range of duties including maintaining databases and records, carrying out data inputting tasks, formatting reports, composing and sending communications both via email and hard copy, interpreting information and drafting content for use by others where appropriate. This could be supporting any of the work areas in the team, for example the Community Engagement and Grant teams. The post holder may be responsible for monitoring team mailboxes, taking minutes and chasing actions, supporting with documentation and project work, prioritising queries and co-ordinating responses. The role will use good communication skills to liaise with customers to clarify requirements, and where issues are unclear they will seek the guidance of the Senior Community Support Officer. They will use their administration experience and skills to provide a high quality service to the team.

Candidate Requirements:

  • Experience of working in an administration position or similar role or up to 3 years relevant experience
  • Minimum qualification of 3 grade C’s at GCSE (or equivalent 3. Excellent literacy and able to compose and write letters, contribute to providing information for reports
  • Excellent numerical skills to assist in the accurate monitoring and maintaining of budgets/financial information/resources
  • Excellent IT skills
  • Good communication and interpersonal skills to liaise with colleagues and customers to clarify requirements
  • Able to seek out information, collate it and present findings for presentation in reports, which may include drafting sections of documents for use by others
  • Excellent organisational skills and attention to detail and able to complete tasks within the necessary and agreed time scales to the expected standard
  • Able to prioritise tasks and exercise a degree of self-management of workload. There is an expectation for the post holder to attend meetings at the clients offices or other external venues as and when required.

If you are interested in this role please contact us on 01905 29586 or email with your CV and we will be able to help you


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