Summary of Position

  • The Assistant Operations Manager is responsible for supporting the Deputy Manager with the overall performance of the department, including profit, staff, customer satisfaction and H & S whilst complying with all relevant legislation.
  • Oversee and assist in providing the best quality of service possible in all Public Areas.
  • Oversee and provide drink service and plate service for all customers.
  • Ensure that the kitchen area is clean and tidy at all times.
  • Ensure that any restaurant/ function sheets are displayed and time schedule adhered to.
  • Ensure that you and your team have product knowledge of all menus, cheeses, drinks, wine.
  • Train and support the team as required.
  • Responsibility for the whole hotel in the absence of the Deputy Manager and the General Manager


Specialising in Food&Beverage and events

Hotel knowledge essential needed

Additional Responsibilities
• To implement and support all Hotel initiatives and programmes as requested
• To be present at all major events held at Hotel as and when required.
• To be the acting MC as and when needed for events/weddings where applicable.
• To carry out, assist and be involved in stocktakes and the correction of any anomalies.
• To be proactive with new sales ideas and to implement agreed ideas.
• To be proactive ensuring all paperwork is up to date, properly recorded and complies with all legislation, including temperature checks etc.
• To cover for Reception as required.
• To cover for Duty Manager’s as required.


    Apply For This Job

    Similar Jobs

    Head Receptionist

    Summary of Position Support the Front Office Manager with the smooth running of the reception desk ensuring that excellent customer… Read More →