Provide administrative support to managers ensuring work carried out is efficient and procedures are effectively implemented.

Act as a main point of contact for the service area and provide effective communication when dealing with enquiries and information requests.

Collate and maintain records and analyse information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.

Research information within your area of service specialism and collate evidence for

presentation in reports. This may include drafting sections of documents for use by others.

Interact with customers, colleagues, and partners to maintain strong working relationships.

Communicate specific concerns, queries and issues and ensure they are accurately and promptly relayed when necessary.

Accurately record and also assist in the monitoring and maintaining of budgets/financial information/resources.

You will hold a minimum qualification of 3 grade C’s at GCSE (or equivalent qualification) including English and Maths or you will hold equivalent relevant experience within a similar role in administration.

Have a typing speed of 60wpm, Knowledge of formatting and editing of word documents and typing reports.

Minute Taking Experience.

Experience of dealing with challenging calls from and to young people regarding life skills and life experiences

Ability to communicate effectively to service users, professionals and partnership agencies using a variety of media i.e. email, phone, face to face etc.

IT knowledge and its practical application, including experience of using Microsoft Office (Outlook, Word, Excel, PowerPoint) and maintaining computerised record systems

Have experience in using databases, including running standard reports, analysing data and presenting findings.

Have experience of basic financial procedures i.e. petty cash, invoicing etc.

You will have good literacy skills and able to write letters and contribute to providing information for reports.

You will have good organisation skills and attention to details

Exemplify the Council’s values and behaviours.

This is a full time role based in Gloucester paying £10.62 per hour

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