We are looking for a confident self-starter, with a positive ‘can do’ attitude, to join our team as a Customer Solutions Coordinator; liaising with internal and external customers, to ensure smooth delivery of equipment solutions, on-time, every time.

Key duties:

  • Manually inputting project quotations onto ERP system
  • Sending purchase orders to suppliers for project orders
  • Liaising with suppliers to ensure all equipment is received into Spring warehouse, for delivery of projects, on-time
  • Liaising with logistics manager to ensure stock is ready for project delivery
  • Closely working with project managers to help with administration/ordering of projects
  • Creating project documentation

Essential experience:

  • Working in a busy telephone-based environment; answering calls and responding to emails
  • Working with complex information
  • Administrative experience gained in a fast-paced environment
  • ERP Systems (Ideally HANSA)
  • Order processing

Essential skills and qualifications:

  • Ability to prioritise and manage a varied workload with conflicting priorities and tight deadlines
  • Excellent literacy and numeracy
  • Experienced Microsoft Office Suite user
  • Excellent telephone manner
  • Confident and articulate communicator
  • Attention to detail
  • Aptitude for learning new skills and/or systems

If you are interested in this role please contact us on 01905 29586 or email Tom@stepbysteprecruitment.co.uk with your CV and we will be able to help you


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